Nvidia GeForce Experience Can't Record? This is the solution

Rindi Putra
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Nvidia GeForce Experience Can't Record? This is the solution

Nvidia GeForce Experience Can't Record? This is the solution

The following is a solution to the problem when Nvidia GeForce Experience Cannot Record or record the computer screens. When you click the record button in Nvidia shadowplay, the error application doesn't respond and doesn't want to record the computer screen.

There are several ways to get the recording feature or screen recording function to work again. One method that worked for me was to close the browser tab that was on a YouTube page or similar video streaming service. If this method doesn't work, you can try the other methods below.

The problem with the Nvidia GeForce application is that won't record the screen I experienced recently. Especially when you want to record the desktop screen (not when recording games).

Until I read a comment on YouTube that suggested trying to close the YouTube tab when I wanted to record the PC screen and it worked.

Also read: How to Live Streaming YouTube with Nvidia GeForce Experience

Method 1. Close the tab in the browser that is opening the YouTube page or other streaming website

Yup! As simple as that, I was also surprised when I tried it the first time, as soon as I closed the YouTube tab that I was currently open, then tried again to record the screen in the shadowplay application (Nvidia GeForce) and the screen recorder feature returned to normal.

So if you usually don't have this recording problem then lately suddenly the application doesn't want to record the screen, just try closing the tab in the browser that opens the YouTube page or other streaming media.

You don't have to close the browser, only the tab that is currently opening the YouTube application is closed. If you are currently opening a YouTube page in several tabs, you must close those tabs.

Not only YouTube websites, but also pay attention to websites that do provide video streaming services, as listed below.

  • Twitch
  • Netflix
  • Disney +
  • Paramount +
  • Hulu
  • Amazon Prime
  • HBO GO
  • TV Channels
  • etc

All of them have one thing in common, which is to display videos/content that are exclusive and licensed.

Also read: How to Use Smartphone Camera As a WebCam on PC

How come it can affect the Nvidia GeForce recording feature? even though it's a different application

This is also the first thing that came to my mind, but when I remember again, currently the issue of privacy and licenses in the online world is very intensively discussed, including among application developers.

So it's not really strange if an application's function can be influenced by other applications. Including the screen recorder feature from Nvidia and a browser that opens YouTube pages (or other streaming websites).

It seems that, due to privacy and licensing issues, now screen recorder applications like this one from Nvidia, can no longer record screen activity at will. Some applications or websites have the right to close access or stop the screen recording process if deemed necessary.

Another example can be seen when we use the m-banking application. When we open the m-banking application, the screen recorder application cannot be used.

The reason is obvious, privacy. A lot of personal data or even sensitive data that needs to be protected such as passwords or PINs are often requested and sometimes appear on the screen.

Closed all tabs but still can't record screen? Please follow the alternative method below.

Also read: How to Full Test RAM Health on PC

Method 2. Sign out of the Twitch application

Almost the same as the first method, we have to remove media - media that have sensitive data or licensed content, including from Twitch streaming media. Please follow the steps below.

*If you feel you have never logged in to your Twitch account on the Nvidia GeForce application, please skip this method, just proceed to the next method.

  1. Enable the GeForce Experience overlay as usual (Alt + Z)
  2. Open the Settings page
  3. Open the Connect menu
  4. Make sure you have logged out of the Twitch account on this list.

If you have logged out of your Twitch account, please try recording again from the GeForce overlay.

Method 3. Restart All Nvidia System Services on the PC

Please restart all Nvidia file services installed on your PC. To do so, please follow the steps below.

  1. Press Windows + R (opens the Run window)
  2. Type: "services.msc" then press Enter. The services window will appear
  3. Please scroll and look for the list of all services starting with Nvidia.
  4. Right-click on one of the NVIDIA services and select Restart (if the restart menu cannot be selected, please select the Start menu). Do this method for all services that start with NVIDIA. Do it one at a time.

Method 4. Enable Desktop Capture

  1. Enable the GeForce Experience overlay as usual (Alt + Z)
  2. Go to the Settings section (click the gear icon)
  3. Scroll down and open the Privacy control menu
  4. Activate the Desktop Capture menu. If it was previously active, please try resetting it, deactivating it then re-enabling it.

Method 5. Settings Resolution becomes In-Game

  1. Enable the GeForce Experience overlay (Alt +Z)
  2. Go to the Settings section
  3. Go to Video capture settings
  4. In the Resolution setting, please try changing it to: In-game

Method 6. Re-install the Nvidia Geforce Experience application

Before reinstalling the Nvidia GeForce driver or application, it's a good idea to restart the PC first. Maybe your PC just needs to restart, and all features will return to work as before.

If after restarting the problem is still there, please re-install the Nvidia GeForce application with the steps below.

  1. Please click the Start button
  2. type "Add or remove programs" then click enter or open the menu
  3. In the list of installed applications, please look for "Nvidia GeForce Experience" and then uninstall the application.
  4. To ensure the uninstall process runs perfectly, please restart the PC.
  5. Next, please download and install the latest Nvidia GeForce application (update) from Nvidia's official website

Hopefully, this method of overcoming or fixing the Nvidia GeForce Experience application that cannot record the screen is useful. If you have questions, please save them in the comments column below as usual. Keep being a wise user! #beWiseUser!

Blog authors

Rindi Putra
Rindi Putra
Graphic Designer & Technology Junkie Graduated with 'International Trade Management' Major | 2 Years of Professional career on International Shipping Company & 3 Years career on Local Fashion Brand Company | 10 Years (and still counting) as Digital content creator. Feel free to connect with me on Social Media Twitter/Instagram: @rindiputra

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